BSR Hitek tops the chart in Covid Patient Feedback Survery

Bhilai. BSR Hitek Superspeciality Hospital has been ranked first by patients in a Covid Feedback Survery done by Health Department of Govt. of CG, 104 Arogya Seva, National Health Mission and Piramal Swasthya. The survey was carried out in 40 top private hospitals of Chhattisgarh. The BSR Hitek topped the chart with 92.86 pc beating the nearest competitor by 07.15 pc. Interestingly the survey was done anonymously by contacting patients and their relatives by the agency. The hospitals did not have any idea of the process.


The survey covered healthcare facilities, medication, food and water supply, mask and social distancing, sanitation, etc. Hospitals scoring more than 85 were placed in the pleasant performance group. Only 4 hospitals made it to this group. BSR Hitek (92.86) followed by Vardhman Hospital Durg (85.71), Upadhyay Hospital Raipur (85.71) and We Care Hospital Raipur (85.71). Shri Narayana Raipur was placed 5th on this chart.
BSR Hitek has attributed this honour to its dedicated Covid team comprising of doctors, nurses and paramedics. Manoj Agrawal, Director of the hospital stated, “Patient care, comfort and safety has always been our priority. We followed all protocols and abided by guidelines and directives issued by the Collector from time to time.” “This honour has boosted our morale. We re-dedicate and commit ourselves to the best possible healthcare facilities at affordable cost to all,” he added.

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